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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Setnal Sharp

Setnal Sharp

August 21, 2025

5  out of  5
rating by Setnal Sharp
"Went here to get my insurance squared away with Agent Kellog and got it dealt with quickly without any shenanigans. Very easily the best office in the valley keeps things easy"
We responded:
"Setnal, thank you for sharing your experience! I'm happy to hear that Shannon was able to assist you efficiently. We strive to make the process as smooth as possible for everyone. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Artem Buhalov

August 15, 2025

5  out of  5
rating by Artem Buhalov
"Cody is great to work with"
We responded:
"Thank you, Artem! I'm happy to hear that Cody provided you with great service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Don K (D)

August 12, 2025

5  out of  5
rating by Don K (D)
"Cathy Pederson was great, solved my issues and got my new policy done in a matter of minutes."
We responded:
"Thank you, Don! I'm happy to hear that Cathy was able to assist you efficiently and get your new policy sorted out quickly. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jonathon Kemper

July 17, 2025

5  out of  5
rating by Jonathon Kemper
"Great service for auto insurance"
We responded:
"Thanks Jonathon - we try our best! Thanks for the review"
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Heather Schwartz

July 8, 2025

5  out of  5
rating by Heather Schwartz
"A heartfelt THANK YOU! to Jamie Bellefeuille - she helped me revise my current insurance plan since I'm moving from Washington to Idaho. I appreciated her friendliness and efficiency in providing the information I needed during a busy and stressful time."
We responded:
"Heather, thank you for your wonderful feedback! I'm happy to hear that Jamie was able to assist you with your insurance needs during your move. Her dedication to providing friendly and efficient service is truly appreciated. If there's anything else we can do for you, feel free to reach out."
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Conner Phillips

June 25, 2025

5  out of  5
rating by Conner Phillips
"Working with Jamie Bellefeuille has been a breeze and they did a great job at drastically bringing down my insurance costs when I switched to State Farm. Also a great communicator!"
We responded:
"Thank you, Conner! I'm happy to hear that Jamie made your transition to State Farm smooth and helped reduce your insurance costs. Communication is key, and I'm glad Jamie delivered on that front. If you need anything else, feel free to reach out!."
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Dan Jones

June 24, 2025

5  out of  5
rating by Dan Jones
"The man on the phone desk knew exactly what he was doing and got my policy changes done right away."
We responded:
"Thank you, Dan! I'm happy to hear that our team member efficiently handled your policy changes. We aim to provide quick and accurate service to all our customers. If there's anything else you need, feel free to reach out!."
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R I

June 20, 2025

4  out of  5
rating by R I
"Good experience there was no cancelation issues like other places might have easy and simple instructions and clear answers to questions asked"
We responded:
"Thank you for sharing your experience! I'm happy to hear that you found our instructions easy to follow and that your questions were answered clearly. If there's anything more we can do to enhance your experience, feel free to reach out. We're here to help."
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Dean Walker

June 7, 2025

5  out of  5
rating by Dean Walker
"We had a wonderful experience working with Jamie Bellefeuille while we were going through our policies. Very helpful, friendly, and professional. Thank you for great service!"
We responded:
"Thank you for your review, Dean! I'm happy to hear that Jamie provided you with such helpful and professional service while reviewing your policies. We appreciate your kind words and are here to assist with any future needs. Thanks for choosing us!"
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Natalie Whitten

June 5, 2025

5  out of  5
rating by Natalie Whitten
"I'm really impressed with this Ins Agency and working with Cody K. They found us very competitive rates, answered all of our questions, have been super kind and responsive, and our rates have not creeped up year to year! First time in a long time I have not had to switch insurance companies after 1 year! Thank you SF!"
We responded:
"Thanks Natalie. Cody is our best at finding new customers the best prices for the right coverage. "
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Irina

May 27, 2025

5  out of  5
rating by Irina
"I've been with state Farm for a good number of years and everyone that I've worked with has been much help all the time! The last time I've worked with Jamie and she's helped me figure things out and correct everything that was mixed up on my policy. Thank you very much!"
We responded:
"Thank you, Irina, for your continued support over the years! I'm happy Jamie could assist you in resolving your policy issues. We're here to help with any questions or needs you might have. ."
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Deanna McAuliffe

May 27, 2025

5  out of  5
rating by Deanna McAuliffe
"Owen Baroli helped me out when I called for information. I am impressed with his courtesy and professionalism. He looked up the information for me quickly and emailed it back since I was out of time. He went the extra mile to assist me."
We responded:
"Thank you, Deanna, for sharing your experience! I'm glad to hear that Owen was able to assist you promptly and professionally. It's wonderful to know he went the extra mile to help. If you need any more assistance or have further questions, feel free to reach out to our office anytime!."
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Carl Strode

May 23, 2025

5  out of  5
rating by Carl Strode
"Cathy Pederson provided cheerful, friendly, and courteous service. She was proactive in resolving our concerns."
We responded:
"Thank you, Carl, for sharing your experience! I'm happy to hear that Cathy provided cheerful and friendly service while proactively addressing your concerns. We appreciate your feedback and are here to assist with any future needs you may have.."
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Colette Golder

May 21, 2025

5  out of  5
rating by Colette Golder
"Cathy P. helped me with adding my husband's new motorcycle to our policy. While helping me, she noticed that my last name was not changed in some of our policies. She took the time and went through each policy to make sure my name was correct. She was extremely helpful and knowledgeable. Thank you for your help."
We responded:
"Thanks Colette, Cathy has been helping State Farm customers for nearly 10 years. She does a fantastic job of making sure everything is accurate."
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Randy Searcy

May 16, 2025

5  out of  5
rating by Randy Searcy
"Cathy Pederson did a great job helping us review our insurance and help us save money while making sure we had proper coverage."
We responded:
"Thank you, Randy, for sharing your experience! I'm glad Cathy was able to assist you in reviewing your insurance and finding savings while ensuring you have the right coverage. It's wonderful to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Stella Li

May 15, 2025

5  out of  5
rating by Stella Li
"Kassidy always responds me as soon as possible when I text the office with my questions (e.g., updating address…), and solve it immediately, which is helpful!!"
We responded:
"Thank you, Stella, for sharing your experience! I'm glad to hear that Kassidy has been prompt and helpful in addressing your questions and updating your information. We appreciate your feedback and are here to assist with any future needs or questions you may have.."
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Trever Terrill

May 14, 2025

5  out of  5
rating by Trever Terrill
"I was working with an individual named Shaye. I was on the phone for over a number of hours with a couple of different individuals. This person treated me like they actually cared. Finally. Faith in humanity still lost but it's nice to finally get helped by a decent individual. If you are this persons boss give them a raise you won't find workers like this anymore. Thanks Shaye hope you have lots of good luck in life appreciate your help."
We responded:
"Thank you, Trever, for sharing your experience! I'm glad to hear that Shaye was able to assist you with such care and dedication. It's wonderful to know that her efforts made a positive impact on your experience. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!. "
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Lynda Hamilton

April 29, 2025

5  out of  5
rating by Lynda Hamilton
"I appreciate Kassidy”s prompt and kind service. Thank you!"
We responded:
"Thank you, Lynda, for your kind words! I'm happy to hear that Kassidy provided you with prompt and kind service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Andrew Honn

April 24, 2025

5  out of  5
rating by Andrew Honn
"Kassidy did a great job today answered my question..."
We responded:
"Thank you, Andrew, for sharing your experience! I'm happy to hear that Kassidy was able to assist you effectively and answer your question. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Amanda Lowe

Amanda Lowe

April 18, 2025

5  out of  5
rating by Amanda Lowe
"I've been insured through this office for more than 10 years, and recently worked with Jamie Bellefeuille to bundle more of my coverage. She and every other agent I've worked with have always been so helpful and patient. Can't recommend this office enough!"
We responded:
"Thank you, Amanda, for your continued support! I’m glad to hear that Jamie and the rest of our team have been helpful and patient in assisting you with your coverage needs. Your recommendation is appreciated. If you have any questions or need further assistance, feel free to reach out."
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Lacey Silva

March 24, 2025

5  out of  5
rating by Lacey Silva
"There was an issue that had cropped up that I was completely unaware of until Kassidy from this office texted me (which I greatly approved of over a random phone call) to let me know of the problem. She researched what had happened and why and took it upon herself to do what needed done on her end so that I literally had to do nothing and I was able to avoid losing insurance on my house. (This issue was of my own making due to my mailing address vs. my physical address). She was extremely thorough and very sweet and polite and it was probably the least stressful customer service interaction I have ever had regarding a potential disaster. Ever since my previous agent retired the few times I have interacted with the staff at this office has been wonderful. I am extremely happy with them."
We responded:
"Thank you, Lacey, for sharing your experience! I'm so glad to hear that Kassidy was able to assist you effectively and make the process stress-free. It's wonderful to know that our team's efforts have been appreciated and that you've had positive interactions with us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
Profile photo of Tess G

Tess G

February 24, 2025

5  out of  5
rating by Tess G
"I had the pleasure of talking to Owen Baroli from Dave Christy State Farm regarding my car insurance claim. He's very polite, knowledgeable, and definitely an asset to the company. Thank you Owen for processing my claim promptly."
We responded:
"Thank you, Tess, for sharing your experience with Owen! I'm glad to know that he was able to assist you so efficiently. His dedication and professionalism truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Eme Ray

February 5, 2025

5  out of  5
rating by Eme Ray
"Dave Christy has been my agent since I received my driver's license at 16 (1994). Since then, he has insured my house, my second house, my businesses, and multiple rental properties. Dave has set up my employee's retirement funds as well as my life insurance. He has personally gone out of his way when I needed to make a claim large or small (remember when a car ran into my building?!). I sleep better at night knowing that if there is ever a need, I'm not going to have to fight my insurance company for help. Dave truly lives up to the State Farm jingle. Like a good neighbor, he's there."
We responded:
"Thanks Eme, it has been my pleasure. Only issue is everytime I try to ride my Peloton - you are already on there kicking my butt! Thanks for the review and all your business all these years."
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brian cole

December 20, 2024

1  out of  5
rating by brian cole
"Where do i start. Used state farm for roughly 18 years for personal and 3 years for my business. Constant price hikes (had 1 house claim, zero automotive claims) in that 18 years. Didn't matter, raised my rates. Used for my business for 3 years, changed to a different company late 2022. Moved our office early 2023 and started getting calls from a debt collector late 2023. Come to find out the company audit they do yearly that we sent in end of 2022 never got finalized until mid 2023. Well all there notices got sent to our old address. Never received phone calls or any emails until the debt collectors started calling. Reached out to state farm told them the new address(4 times). I resubmitted info for the audit in early 2024. Never heard anything, checked in with this office, was told everything was good to go. Then received an email today from guess who, debt collectors. was told they have sent notices to us. Guess what they were still sending mail to an old address we haven't been at since late 2022. Great job state farm... Now, the people at the Dave Christy office were always polite, kind of hard to get ahold of the right people, but always polite. But I will NEVER EVER use State Farm ever again for the rest of my life. Communication from the audit department was absolute garbage. I pay 3x the amount now for my company insurance and will gladly just to not have to use this company ever again. STAY FAR FAR AWAY IF AT ALL POSSIBLE."
We responded:
"Thank you, Brian, for sharing your experience. I'm genuinely sorry to hear about the challenges you faced with communication and the audit process. It's concerning that the notices were sent to an outdated address despite your efforts to update it. I appreciate your feedback and will ensure it is shared with the relevant departments to prevent similar issues in the future. If there's anything more I can do to assist or if you'd like to discuss this further, please feel free to reach out to our office."
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Cliff Barr

November 21, 2024

5  out of  5
rating by Cliff Barr
"Cathy Pederson from Dave Christy State Farm in Spokane Washington was 5 stars. She came in early, took my information, and provided an updated quote within 30 minutes. Would honestly recommend. Great person, great organization. Thanks!!!"
We responded:
"Cathy, thank you so much for your kind words! I'm glad Cathy was able to assist you efficiently and provide an updated quote so quickly. We appreciate your recommendation and are happy to have her as part of our team. If you need any further assistance, don't hesitate to reach out. . - Dave Christy - State Farm Insurance Agent, Spokane Valley, WA"