State Farm® Insurance Agent Dave Christy

"Dave Christy-State Farm, has quality, skilled and very kind employees...always helpful, but never rude. It is a real pleasure to do business with Dave Christy-State Farm and every wonderful employee that works there...BTW...it is nice to have a physical location nearby to where I live. I receive top of the line insurance and customer service, every agent that I have encountered is very knowledgeable regarding State Farm-Dave Christy Insurance information and options to be considered. As a long time customer of State Farm-Dave Christy Insurance, I thank you, for letting me share some of my thoughts and opinions with you."

"Cody did an amazing job finding my wife and I the right insurance at a great price. He made the whole process easy and was always available to answer my questions. I would recommend him to anyone who is looking for new insurance!"

"Cathy P. - you were BEYOND helpful with helping me deal with an insurance form that I needed asap. Dealing with an irritated me with grace and patience and getting it done Immediatly. Thank you thank you thank you!!!"

"Cody Krull was amazing at providing us with the information we needed to make a decision about our insurance needs. We highly recommend him!"

"I thought this process would be painful, but just a 10 minute phone call with Cody and I was insured with a policy I was happy with."

"Dear, anyone who is trying to get insurance through this branch. Dave Christie State farm insurance from Spokane! Let me help you Dodge their bullet and just don't even bother! It was a waste of my time to even inquire with them.
Dave and other Owners,
Instead of addressing a simple, standard question about customer loyalty and retention programs, you chose to dig through my personal review history to launch personal insults. That speaks volumes about the culture of your office.
When I spoke with Caleb, I asked a completely reasonable hypothetical question: if I am a loyal customer for 10 years, how does State Farm reward that loyalty? Rather than de-escalating a standard inquiry from a prospective client looking to switch providers, he became defensive, asked why I was 'chewing him out,' and completely escalated the situation.
As the owner, your job should be to train your staff on basic customer service and de-escalation tactics. Instead, you've validated his poor handling of the call and doubled down with unprofessionalism online. My experience with Progressive may have prompted me to look elsewhere, but this interaction proved that even a tough day with them is a million times better than dealing with an office that treats inquiring customers with hostility.
State Farm didn't dodge a bullet; I did. Thank you for showing me exactly who you are before I gave your business a single dime.

{Dave Christy - State Farm Insurance Agent (Owner)
14 hours ago
Mr. Garfield,
I spoke to Caleb about your interaction with him. Caleb is one of the best young insurance reps we have ever had and a strange call with an unhappy (apparently Progressive didn't keep their promises to you) person doesn't alter my opinion. You deciding to vent your unhappiness with insurance in general on my office is in poor taste. Asking him random hypothetical questions about what we would do in 10 years compared to what your company did to you in 10 years is impossible to answer. Reading your other reviews, it appears you are a bitter person unless it involves burgers, beer and weed. I think State Farm dodged a bullet on this one. Good luck to whatever lucky company gets your business.}"

"State farm is the best policy with great price and quick services"

"Dave Christy Agency provides outstanding customer service! They always respond to my auto insurance requests very quickly, are professional, helpful, and make the whole process easy and stress-free. I truly appreciate their prompt communication, efficiency, and willingness to help. Highly recommend!"

"Cody took amazing care of me and quickly answered any question I had."

"Just completed our annual review with Jamie B from State Farm. Jamie was thorough and covered all aspects. Overall great experience."

"Cody was super helpful and getting insurance setup thank you !"

"Jenelle was prompt & efficient in resolving matters. Jenelle was incredibly helpful and made all updates so smoothly! I really appreciated Jenelle’s help."

"I called this morning to reinstate coverage on two automobiles and it seemed like less than five minutes Jenelle sent the new insurance cards. Great job Jenelle."

"Friendly and affordable. Not too common in today's world"

"After a accident and my car being totaled, State Farm has handled it very professionally. Cathy was very helpful when I bought another car with I wanted to add it my policy."

"Jenelle was very helpful when I called to ask for information about my account again thank you so very much ."

"After I was rear ended when waiting in line behind other cars, Jenelle Glennon at agent Dave Christy’s State Farm office has been of invaluable assistance in getting me through everything needed in communicating all the details and etc. AI is is a great help in our lives, but there is no way it can replace a Jenelle. I am thankful that State Farm has her on board to help your clients over the rough spots.
Thank you Jenelle."

"Jenelle was polite, patient and handled insurance coverage on our new Forrester professionally. It was a delightful conversation.!"

"Just purchased a new vehicle and called Cathy to set up my coverage. It was a breeze. I am replacing one of my other cars. Cathy explained the best way to proceed, as well as explaining some savings opportunities and options, which I will take advantage of. She was thorough and thoughtful - not pushy or giving me the hard sell. It was like talking with a friend, seriously. All in all a nice experience. Five big stars."

"Cathy was fast and efficient definitely recommended, been with them a few years with zero problems, and they have free bottled Coca-Cola"

"Cody did a great job walking me through all of the different insurance opportunities and was very quick and professional."

"I had a wonderful experience with Cathy Pederson! She was helpful and knowledgeable! She helped me understand the process I needed to follow to get my account on track and showed kindness when I had questions. Thank you Cathy!"

"Cathy is great. She is so professional and helpful."

"I was having trouble setting up safe & save, Janelle at Dave Christy's State Farm was just wonderful, patient and kind she assisted me by showing me exactly how to complete the in sync process. Thank you Janelle"

"Cathy P. was very helpful today with handling details on a lockout. Thanks so much, Cathy! I really appreciate it!"